Last updated: October 15, 2026
This Privacy Policy explains how SaunaRidge ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from saunaridge.com (the "Site").
Information We Collect
- Information you provide: name, email address, shipping and billing address, phone number, and the content of messages you send us.
- Order information: products purchased, order history and payment confirmation. Payment card details are processed securely by our payment providers; we do not store your full card number.
- Device and usage information: IP address, browser type, device information, pages viewed and how you interact with the Site, collected through cookies and similar technologies.
How We Use Your Information
- To process and deliver your orders, send order confirmations and shipping updates, and handle returns.
- To provide customer support and respond to your questions.
- To send marketing emails if you have subscribed (you can unsubscribe at any time using the link in our emails).
- To improve our Site, prevent fraud and keep our services secure.
- To comply with legal obligations.
How We Share Your Information
We do not sell your personal information for money. We share information only with service providers that help us run our business, such as Shopify (our e-commerce platform), payment processors, shipping carriers and fulfillment partners, and analytics and advertising partners. We may also disclose information when required by law.
Cookies and Advertising
We use cookies to keep the Site working, remember your cart and understand how the Site is used. We and our advertising partners may use cookies and similar technologies to show you relevant ads on other websites and platforms. You can control cookies through your browser settings. Depending on where you live, this may be considered "sharing" or "targeted advertising" under state law, and you may opt out as described below.
Your Privacy Rights
Depending on your state of residence (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other states with consumer privacy laws), you may have the right to:
- Know and access the personal information we hold about you;
- Correct inaccurate personal information;
- Request deletion of your personal information;
- Obtain a copy of your personal information in a portable format;
- Opt out of the sale or sharing of personal information and of targeted advertising.
To exercise these rights, email us at contact@saunaridge.com. We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights. Where required by law, we honor Global Privacy Control (GPC) browser signals as a valid opt-out request.
Data Retention
We keep your information for as long as needed to fulfill your orders, provide our services, and meet our legal, tax and accounting obligations.
Security
We use reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.
Children
The Site is not intended for children under 16, and we do not knowingly collect personal information from children under 16.
International Transfers
Your information may be stored and processed in countries other than your own, including by our service providers.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
Contact Us
Questions about this Privacy Policy? Email us at contact@saunaridge.com.